In case I have neglected to properly toot this doctor's horn.. I must tell you that customer service has returned.. in the form of Dr. Cheyette.
We first saw her at the Palo Alto Medical Foundation. She is a pediatric neurologist who actively read Jake's gigantic 1 inch plus thick medical chart, and promptly suggested a medicine that may actually work during his episodes. (We think Maxalt may extinguish his possible migraines.) Dr. Cheyette is personable, efficient, whole-child focused.. and guess what folks.. The lady returns phone calls.. promptly. She called me after my initial call yesterday morning within two hours. When I returned her call this afternoon? She got back to me in less than two hours.. and she had some ideas on what we would look for to discover what the heck is up with his little foot weirdness. I am still worried, she can't take that away, but her quick response is so helpful
We now have an appointment for Monday. I am still hoping it resolves before we get there.